Who should write a business’s equity story?

For most of modern dealmaking, a company’s equity story has not been written by any one person. It has emerged in fragments. Investment bankers articulate a version through the model and the information memorandum. Management tells a version in presentations and meetings. Marketers express another through the website, brand narrative and public materials. Investors, analysts and even journalists add their own interpretations once the process is live.

Individually, each of these perspectives can be credible. Collectively, they are often incoherent.

This is why so many transactions stall at the same point. The numbers are strong. The business is defensible. The growth plan is plausible. And yet buyer conviction does not fully land. Questions repeat. Momentum slows. Discounts appear. What looks like a valuation issue is, more often than not, a narrative one. The problem is not effort. It is ownership.

The hidden cost of fragmented storytelling

At major inflection points - a sale, a capital raise, a refinancing, or a strategic reset - everyone involved is striving toward the same goal: maximising value while reducing execution risk. But when the equity story is told in parts, rather than as a single, triangulated value case, cracks appear quickly.

The most common failure mode is inconsistency. The banker’s logic emphasises one set of drivers. Management leads with another. Public-facing assets imply something else entirely. None of these are necessarily wrong, but together they create uncertainty.

From a buyer’s perspective, this uncertainty manifests as friction. They struggle to anchor the opportunity to a single, coherent value logic. They hear multiple answers to the same question, depending on who is speaking. Over time, confidence erodes. Not because the business is weak, but because the story is diffuse. This is narrative risk. And it is rarely priced in until it is too late.

Narrative risk is real deal risk

In live transactions, buyers are not just underwriting earnings. They are underwriting belief.

They are asking whether the growth story holds up under scrutiny. Whether the strategic logic is robust across cycles. Whether the management team truly understands the levers that drive value. Whether the story they are being told privately is supported by what they can observe publicly.

When there is no single anchor - no clearly articulated value logic that ties the numbers, strategy and narrative together - buyers respond predictably. They hedge. They push harder in diligence. They seek price protection. Or they disengage altogether. The cost of this shows up in three places:

  • Weaker valuation defence, as bidders price in perceived uncertainty

  • Higher execution risk, as momentum slows and deal fatigue sets in

  • Lower deal certainty, as fewer buyers are willing to stretch

These are not abstract risks. They translate directly into discounts, delays and, in some cases, failed processes.

Why no one “owns” the equity story

Part of the challenge is structural. Equity stories have historically sat in the gaps between disciplines.

Bankers are responsible for process, valuation framing and buyer engagement, but not for aligning every touchpoint. Management knows the business better than anyone, but is also running it day to day. Marketers shape perception, but are rarely accountable for investor-grade value logic. Investors have conviction, but often struggle to translate it into a single, defensible narrative.

As a result, the equity story becomes everyone’s responsibility and no one’s mandate. By the time an information memorandum is drafted, this fragmentation is usually already visible. The IM often exposes gaps rather than resolving them. It becomes a repository of facts rather than a cohesive argument for value. This is why many teams only realise there is a problem once the process is underway.

What a strong equity story actually delivers

A properly articulated equity story does not replace financial analysis. It strengthens it. At its best, a strong equity story delivers four concrete outcomes:

  • Deal certainty: buyers understand the opportunity quickly and clearly

  • Reduced execution risk: fewer surprises, fewer resets, fewer mixed messages

  • Buyer conviction: bidders can explain the value case internally with confidence

  • Pricing defence: valuation discussions are anchored to a credible, consistent logic

These outcomes are not driven by rhetoric. They are driven by alignment. The equity story works when the same value logic holds across the model, the strategy, management’s voice, and the company’s public footprint. Buyers should hear the same story, expressed differently, at every point of contact.

The common objections and why they miss the point

Whenever equity story ownership is raised, a predictable set of objections follows.

“Isn’t this just marketing?”

No. Marketing is about persuasion. Equity story work is about whether the value logic stands up under scrutiny. It tests coherence, defensibility and credibility. If the story cannot survive a hard buyer Q&A, it is not an equity story, it is positioning.

“Shouldn’t management do this?”
Management must own the equity story. But ownership does not mean isolation. Management teams are already under extreme pressure during inflection points. Expecting them to independently articulate, test and align a complex value narrative across all stakeholders is unrealistic.

“We already have an IM.”
That is often when the gaps start showing. An IM is only as strong as the underlying narrative logic. If that logic has not been clearly articulated beforehand, the IM tends to expose inconsistencies rather than resolve them.

“Isn’t this the bank’s role?”
Banks own the process. Equity story advisory supports the process by reducing narrative risk. These roles are complementary, not overlapping.

Equity stories are built by groups, but held by one

The strongest equity stories are not written in isolation. They are shaped collaboratively. But they are held centrally. Each stakeholder plays a critical role:

  • Bankers understand how sophisticated financial and strategic buyers think. They ensure the narrative is reflected in the numbers, valuation logic and deal structure.

  • Sell-side investors bring long-term context. Having walked the journey with the business, they help refine what truly matters, and what does not.

  • Marketers ensure that public-facing assets reinforce, rather than contradict, the investment case.

  • Management owns the story operationally, embedding it into strategy, priorities and communication, not just at exit, but throughout the hold period.

  • Teams internalise the equity story, aligning behaviour and decision-making to the value drivers that matter most.

What is missing, in many cases, is a narrative expert whose sole mandate is to hold the equity story together.

The role of equity story advisory

Equity story advisory exists to do one thing: ensure that the value case is articulated once, and holds everywhere. This role is not about replacing management, bankers or investors. It is about supporting all of them by providing a single point of narrative accountability. Practically, this means:

  • Working with bankers and sell-side investors to translate financial performance and projections into a clear value logic buyers can follow, challenge and still believe

  • Stress-testing the story against buyer scrutiny before the process goes live

  • Reducing narrative leakage across materials, presentations and public touchpoints

  • Ensuring consistency across management messaging, deal documents and external perception

In effect, equity story advisory sits between the numbers and the market. It ensures that what is being sold is understood in the same way it is being valued.

Why this matters earlier than exit

One of the most common misconceptions is that equity stories are an “exit exercise”. In reality, the best equity stories are built over time. When management teams actively build toward a clear equity story - strengthening moats, clarifying growth drivers, aligning messaging - narrative risk decreases long before a transaction. Exit becomes an expression of a story that already exists, rather than a scramble to invent one. This is why equity story ownership should not start at the IM stage. It should start when strategic decisions are being made, capital is being allocated, and priorities are being set. By the time buyers arrive, the story should already be visible. Not just in words, but in evidence.

One story. Many voices. No gaps.

Equity stories are, by nature, collective efforts. But without a single holder of the narrative, they fracture under pressure. The role of equity story advisory is not to add another voice. It is to ensure that all voices are aligned to the same value logic. One that is consistent, defensible and credible across every buyer touchpoint. In high-stakes transactions, this alignment is not a “nice to have”. It is a prerequisite for conviction, pricing and successful outcomes. When the equity story is clear, buyers move faster, argue less, and believe more.

And that belief is ultimately what gets priced.


  • A company’s equity story should be owned centrally, even though it is shaped collaboratively. When ownership is fragmented across bankers, management, marketers and investors, inconsistencies emerge that weaken buyer conviction. Central ownership ensures the value logic is articulated once and holds across all touchpoints. This reduces narrative risk during diligence, improves pricing defence and increases deal certainty. Ownership does not replace other stakeholders; it aligns them. In practice, this role exists to protect coherence under scrutiny, not to create messaging in isolation.

  • Strong numbers fail to generate conviction when buyers cannot anchor them to a clear value logic. Buyers do not underwrite earnings in isolation; they underwrite belief in sustainability, strategy and execution. When the story behind the numbers shifts depending on who is speaking, confidence erodes. This leads to repeated questions, longer diligence cycles and valuation pressure. The issue is rarely performance; it is inconsistency. Conviction lands when the numbers, narrative and evidence reinforce one another without contradiction.

  • Narrative risk is the risk that a buyer discounts value due to inconsistency, ambiguity or lack of coherence in the equity story. It emerges when financials, strategy, management messaging and public signals are not aligned. Narrative risk increases execution risk by slowing momentum and increasing buyer scepticism. It often manifests late, during diligence or management presentations, when it is hardest to correct. Reducing narrative risk early improves deal certainty and limits unnecessary valuation discounts.

  • The equity story is not solely the bank’s responsibility because banks own process, not narrative alignment. While banks translate value into numbers and manage buyer engagement, they are not mandated to ensure consistency across management messaging, public assets and operational priorities. Expecting banks to carry this alone creates gaps. Effective equity story ownership supports the banking process by reducing narrative friction, improving buyer understanding and strengthening pricing defence without overlapping on valuation or execution roles.

  • Management should own the equity story, but they should not be expected to develop it alone. Management teams are best positioned to articulate operational reality and future potential, yet they are also running the business during high-pressure periods. Without structured support, their story often varies by audience or context. Central narrative ownership enables management to tell a consistent, defensible story while staying focused on execution. This improves credibility in management presentations and reduces buyer uncertainty.

  • The equity story often breaks down at the IM stage because underlying inconsistencies are exposed, not resolved. If the value logic has not been clearly articulated beforehand, the IM becomes a compilation of facts rather than a coherent argument. Buyers then identify gaps between strategy, numbers and narrative. This increases diligence friction and weakens valuation defence. A strong equity story should precede the IM so the document reinforces a clear investment case rather than revealing uncertainty.

  • A strong equity story protects valuation by anchoring price to a credible, repeatable value logic. When buyers understand why the business is valuable today and why it will be more valuable tomorrow, negotiations focus on upside rather than risk. This reduces discounting, limits retrades and improves bidder confidence. While the equity story does not change the numbers, it influences how buyers interpret and underwrite them, directly affecting pricing and deal dynamics.

  • Public-facing assets play a critical role by either reinforcing or undermining buyer belief. Buyers triangulate private information with what they can observe externally. When websites, brand messaging or leadership communication contradict the investment case, confidence weakens. Consistency across public and private touch points reduces perceived risk and signals control. Ensuring alignment is not cosmetic; it is part of maintaining narrative integrity throughout the transaction process.

  • Equity story work is most effective when done before an exit because it reduces narrative risk over time. Building toward a clear value logic influences strategic priorities, capital allocation and operational focus during the hold period. By the time a transaction begins, the story is already visible in performance and evidence. This shortens buyer education cycles, improves credibility and increases deal certainty. Exit then becomes a confirmation of value, not a last-minute exercise in persuasion.

  • Equity story advisory exists to ensure the value case is articulated once and holds everywhere. It translates financial performance into a clear narrative buyers can follow, challenge and still believe. It stress-tests the story under buyer scrutiny, reduces narrative leakage across touchpoints and aligns stakeholders around a single value logic. This role sits between the numbers and the market, strengthening execution without overlapping on valuation or process.

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What we learnt from training management to tell a R3.5bn equity story

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Supporting management to tell and defend the equity story